Royal First Lounge : Situata nel ‘Concourse D’, terzo livello, ampia 1.400 MQ, ospita fino a 134 passeggeri. Aperta dalle 05:00 am alle 01:00 am.

Servizi:

Situata nel ‘Concourse D’, terzo livello, ampia 1.400 MQ, ospita fino a 134 passeggeri. Aperta dalle 05:00 am alle 01:00 am.

•    2 salette private
•    Sala ristorante à la carte con 22 posti
•    Business Center (Wi-Fi internet) con 2 PCs
•    Aree riposo
•    Shower Suites
•    Toilette con accesso facilitato

Accesso consentito:

•    Passeggeri di Royal First Class in partenza con volo TG o passeggeri di Prima Classe in partenza con altri vettori Star Alliance.
•    Passeggeri con carta Royal Orchid Plus Platinum in partenza con volo internazionale TG.

Royal Silk Lounge :  Situate in varie zone del Suvarnabhumi Airport:
•    nel ‘Concourse D’, terzo livello, ampia 2.410 MQ, ospita fino a 314 passeggeri. Aperta dalle 05:00 am alle 01:00 am.
•    nel ‘Concourse C - East’, terzo livello, ampia 667 MQ, ospita fino a 114 passeggeri. Aperta dalle 05:00 am alle 01:00 am.
•    nel ‘Concourse C - West’, terzo livello, ampia 667 MQ, ospita fino a 114 passeggeri. Aperta dalle 05:00 am alle 01:00 am.
•    nel ‘Concourse E’, terzo livello, ampia 667 MQ, ospita fino a 168 passeggeri. Aperta dalle 05:00 am alle 01:00 am.
•    nel ‘Concourse A’, secondo livello, ampia 979 MQ, ospita fino a 217 passeggeri. Aperta dalle 05:00 am alle 11.30 pm.

Servizi:

•    Buffet Bar
•    Family Room e angolo ragazzi (solo in alcune lounges)
•    Camere semi-private
•    Business center (Wi-Fi internet) con 4 PCs
•    Shower Room (solo in alcune lounges)
•    Toilette con accesso facilitato

Accesso consentito:

•    Passeggeri di Royal Silk Class in partenza con volo TG o passeggeri di Business Class in partenza con altri vettori Star Alliance.
•    Passeggeri con carta Royal Orchid Plus Gold in partenza con volo internazionale TG.
•    Passeggeri di Royal Silk Class in partenza con volo TG domestico.

Royal Orchid Lounge at Concourse E - West,  Level 3 – 667 sq.m. has been designed to accommodate 20 First Class and 91 Business Class passengers.

Opening hours: 05:00 am. – 02:00 am.

Facilities:

•    Designated area for First Class Passengers
•    2 Private Rooms
•    Buffet Bar with variety of food, snacks and refreshment
•    Wi-fi Internet Corner with 4 PCs
•    7 Slumber Rooms
•    Showers
•    Toilets with Wheelchair Accessibility

Lounge Access:

• First Class passengers departing same day on any Star Alliance operating flight

- One guest departing same day on any Star Alliance operating flight allowed

• Business Class passengers departing same day on any Star Alliance operating flight

- No guest allowed

• Royal Orchid Plus Gold and Star Alliance Gold card holders departing same day on any Star Alliance operating flight

- One guest departing same day on any Star Alliance operating flight allowed

Royal Orchid Lounges at Suvarnabhumi Airport mirror THAI’s corporate concept derives from its own corporate identity, slogan, location, and service.
In blending these four unique characteristics, Royal Orchid Lounges reveal the following aspects:
•    A reflection of the Thai image – a charming and efficient lady with flair, elegance, and gentleness.
•    Smooth as silk, as per its slogan.
•    The location – Suvarnabhumi.
•    Service excellence, marked by speed, comfort and courtesy.
Thus, lounges are named for valuable silks that sway softly and gently, from leading royal households among Suvarnabhumi countries. Gold and silver threads that are neatly woven symbolise the beauty and eleganceof THAI service.
Apart from the Royal Orchid Premium Area on Level 4 of the main terminal, Royal Orchid Lounge service is available at eight locations.

Location for THAI Lounges @ Suvarnabhumi Airport

Awards received by THAI Royal Orchid Lounges

2012 Awards
•    Winner of World's Best Airline Ground Services from Skytrax
•    Ranked fourth among World's Best First Class Airline Lounges from Skytrax
2011 Awards
•    Ranked second for World Best Airline Ground Services from Skytrax
•    Ranked second for World Best First Class Airline Lounge from Skytrax
•    Ranked third for Best Airlines Lounge in Asia-Pacific in Business Traveller Awards
2010 Awards
•    Business Traveller Award 2009 for Best Ground Service and Best Lounges
•    Skytrax Best Airport Services and Best Airline Lounge First Class at the 2010 World Airline Awards
2009 Awards
•    Royal First Class Lounge at Suvarnabhumi Airport ranked Best in the 2009 Skytrax global survey of airlines. In the lounge section, THAI features five-star dining and offers spa and massage services for its customers. Staff services at THAI's Royal First Class Lounge also earned five stars for service efficiency as well as general customer care
2007 Awards
•    THAI received the Best First Class Lounge Skytrax Award 2007 for Bangkok's Suvarnabhumi Airport
2005 Awards
•    THAI's Royal Orchid Lounge received the Excellent Management System and Hygiene in Passenger Lounge Award from the Ministry of Public Health for the implementation of the airline's hygiene in Royal Orchid Lounge.
•    Ranked second by Skytrax for Royal First Class Lounge
2004 Awards
•    THAI's Royal First Class Lounge was ranked one of five best airlines in the world by Skytrax for combined quality of product and service