AIRPORT INFORMATION

contact Information

THAI Airport Office

• PASSENGER TERMINAL 1, NARITA INTERNATIONAL AIRPORT, NARITA CITY, CHIBA  282-0011

Customs:

• Cigarette 400 / Cigar 100 / Liquor 3 bottles (0.75 litre each)

THAI Reservation & Ticket Office:

• 0570-064-015 (Call Center)

Check-in Counter

• Check-in Counter: Row F
  Kiosk Check-in Area: Row E/ F/ G

• Opening Time: 2.30 hours before STD

• Closing Time: 40 minutes before STD

ANA Lounge, UA Red Carpet Club (Star Alliance Lounges)

For Royal First and Royal Silk Passenger

• ANA: Level 4, Terminal 1 South Wing Satellite No.5 and No.2
  UA: Level 4, Terminal 1 South Wing Satellite No.3

• Opening Hours:
  ANA: [Satellite No.5]7:00 a.m. until last departure of ANA scheduled flight. [Satellite No.2]13:00～18:55
  UA: [Mon/Wed/Fri/Sat] 08:45 – 17:45  [Tue/Thu/Sun] 08:45 – 20:45

• Facilities:
  ANA:https://www.ana.co.jp/en/mm/travel_information/lounges/narita/
  UA: https://www.united.com/en/us/fly/travel/airport/united-club-and-lounges/locations.html

Basic Facts

• Cities to which THAI flies: Tokyo. Nagoya, Osaka, Fukuoka
  
  Clothing: Heavy clothing for the winter. Medium-heavy the rest of the year except in June and July which can be quite hot and humid.
  
  Visas and health regulations: 90-day tourist visa on arrival for many nationalities. Visa can be extended up to 90 more days.
  
  Language : Japanese and some English in the metropolitan areas.
  
  Voltage: 100 volts. East Japan: 50 Hz (cycles/sec), and West Japan : 60 Hz (cycles/sec).
  
  Credit cards: All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities.
  
  Business hours:
  • Government offices, 9 a.m. to 5, Mon-Fri.
  • Banks: 9 a.m. to 3 p.m. Mon-Fri.
  • Department stores: 10 a.m. to 8 p.m., daily