AIRPORT INFORMATION

contact Information

THAI Airport Office

• Kuala Lumpur International Airport 

• +603-87873522/33

THAI's Lost & Found

• GSA / POS AVIATION

• +603-87766560/65772/65773

Check-in Counter

• DEPARTURE HALL, LEVEL 5, COUNTER F01-F09

  NIL - Kiosk Check-in , Self -baggage Drop

• Opening Time: 3hours before departure time

• Closing Time: 40 minutes before STD

  Closing Time: 50 minutes before STD ( on/after 26Mar23 )

   

THAI Reservation & Ticket Office:

• Town Office

• +603-2034 6999 

• Airport Office - Level 3

• kulhttg@thaiairways.com.my

Customs:

• Cigarette 200 / Liquor 1 Liter

Royal Orchid Lounge / KUL - contract terminated with Airport Authority since August 2020.

Passenger Business Class and Gold Card member can access Plaza Premium Lounge 

Basic Facts

• Cities to which THAI flies: Kuala Lumper, Penang
  
  Clothing : Malaysia’s year-round tropical climate means that lightweight clothing is recommended. A sweater may be required in the Cameron Highlands and other hill resorts.
  
  Visas and health regulations :
  • A one-month visas on arrival is available for most visitors.
  • No vaccinations required but African and some South American visitors need yellow fever certificates.
  
  Language : Malaysian and a good knowledge of English.
  
  Voltage : 220 volts, 50 Hz (cycles)
  
  Credit Cards : Most city hotels, restaurants, and shops accept credit cards.
  
  Business Hours :
  • Government offices and banks: 8-12:45, 2-4-15, M-f; banks also 8- 12:45, Sat.
  • In Kelantan, Terengganu, Kedah, Perlis, and Johor Muslim states: 8-12:45, 2-4:15, Sat-Wed; banks also 8-12:45, Thurs.